Repairs

Eastcom is a repair center for utility locators and pipe inspection products.

Man repairing a Utility Locating product

About Repairs

Our service center is staffed by factory-trained technicians specializing in the repair and service of your product. Please print and complete the Repair Form and include a copy with the return of your instrument. Please get in touch with our Repair Department with any questions.

The repair facility is located at the main office in Branchburg, New Jersey. Our technicians are factory trained and can work on the products we sell. Other equipment can also be repaired and will be determined by inspection. Any repairs sent to us require a Repair Form. Please click the link below to download our Repair Form, or fill out the form on this page.

Our technicians are available for phone consultations and technical support, and can very often solve your issues over the phone. Our services are open M-F 8:30 AM to 4:00 PM, call 908-722-7774 and select option 2 for the Repair Department. Email: svodzik@eastcomassoc.com.

We can provide a box and a shipping label for your repairs. Please email or call us for this service.

Repairs are completed upon customer approval. We provide free repair quotes, but equipment inspection & return shipping fees will be applied to all declined repairs.

Our Process
  1. Incoming Inspection
  2. Testing procedure to reproduce equipment problem per customer’s description

  3. Preparation of a Repair Estimate
  4. Customer approval of Estimate
  5. Perform corrective work

Brands we service

Person repairing Locating equipment

Our services are open
M-F 8:30 AM to 4:00 PM

Call 908-722-7774 and select option 2 for the Repair Department

Email: svodzik@eastcomassoc.com

Make Your Mark With Eastcom

Eastcom Associates, Inc. has been a distributor of utility products since our inception in 1972. We currently stock a complete line of products dedicated to utility location, leak detection, fault location, and pipeline inspection.

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