This privacy notice discloses the privacy practices for www.eastcomassoc.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We may change this privacy policy at any time by posting revisions through this website. This policy has been revised as of February 01, 2022
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "HTTPS" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Privacy Questions
If you have any questions or concerns about Eastcom Associates, Inc's Privacy Policy or data processing, please contact us.
Eastcom Associates, Inc may update its Privacy Policy from time to time. When we materially change the policy, a notice will be posted on our website along with the updated Privacy Policy. www.eastcomassoc.com
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 908 722 7774 or via email at sales@eastcomassoc.com.
January 1, 2022
Company Information
Eastcom Associates, Inc
185 Industrial Parkway Suite G
Branchburg, NJ 08876
www.eastcomassoc.com
908 722 7774
sales@eastcomassoc.com
Information we collect
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways.
To personalize your experience
To improve customer service.
To send periodic emails
The email address you provide for order processing may be used to send you information and updates about your order, updates, related product or service information.
Information Disclosure to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Consent
By using our site, you consent to our website privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Eastcom Associates, Inc
185 Industrial Parkway Suite G
Branchburg, NJ 08876
www.eastcomassoc.com
908 722 7774
sales@eastcomassoc.com
Our return refund policy is for 30 days from the date of purchase. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, please call 908 722 7774 x104 for an RMA Return Number.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at accounting@eastcomassoc.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@eastcomassoc.com and send your item to 185 Industrial Parkway Suite G, Branchburg, NJ, 08876.
Shipping
To return your product, you should mail your product to 185 Industrial Parkway Suite G, Branchburg, NJ, 08876.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*Please Note Our New Address*
185 Industrial Parkway, Suite G
Branchburg, NJ 08876
Phone 908.722.7774
Fax 908.722.9299
